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Shipping & Returns

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SHIPPING INFO 

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations. When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page. Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page.
To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

 

WORLDWIDE SHIPPING

We do our best to ship our products to any address anywhere in the world. If a courier can get to your address, and there are no import restrictions on the items you’re ordering, then we pride ourselves on being able to get your order to you. When you’re ordering you will be provided with shipping cost estimates as well as potential delivery dates. These estimates are calculated based on the items you are ordering as well as their weights, your address, and the shipping options you select.

 

SHIPPING RATES

 FREE shipping to USA and Canada. * Exclusions Apply.

* Exclusions:

  • Alaska - Flat Rate $45 US Dollar (USD)
  • American Samoa, Guam, the Northern Mariana Islands, Puerto Rico, and the U.S. Virgin Islands - Please request a quote from sales@ruggedbooks.com
  • Newfoundland and Labrador, Northwest Territories, Nunavut, Yukon -  Flat Rate $35 US Dollar (USD)

 

RETURN POLICY  

Brand New Items

Item

Refunds

Items that were not opened*

Unopened = If sealed, the seal remains intact.

If there is no seal and the item/package is returned in original condition, no signs of use, item shows 0 hours of use.

100% of the item price (cost to return package is buyer responsibility

Items that were opened (broken seal or signs of use)* 

 50% of the item price

*Default return window is 30 days from shipping date.

 

Refurbished / Open Box Items

Item

Refunds

Items in original condition past the return window*

80% of the item price

Items that were not opened*

Unopened = If sealed, the seal remains intact.

If there is no seal and the item/package is returned in original condition, no signs of use, item shows 0 hours of use.

100% of the item price (cost to return package is buyer responsibility)

Items that were opened, and the buyer changed their mind within 30 days. Items can not have any damage, missing parts, or obvious signs of use.

100% of the item price (cost to return package is buyer responsibility)

Item shows defectiveness within warranty period. Items can not have any damage, missing parts, or obvious signs of use. 100% of the item price

*Default return window is 30 days from shipping date.

 

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